Documentation
Security & Confidentiality
At Ranch Computing, the security of your data and the confidentiality of your projects are our top priorities. Here’s how we protect your information and work:
🔒 FTP Render Account Management
Temporary, Unique Accounts
- Each submitted project has its own FTP account, linked to the project rather than to your user account.
- Unique username and password for each project.
- Limited duration: render FTP accounts expire automatically 15 days after the render ends. (You therefore have 15 days to download your files from the end-of-render email.)
- You can, however (and we recommend it), download your images with RANCHSync instead of an FTP client.
What happens after expiration?
- Your user account remains active: only the temporary FTP account is deleted.
- Automatic deletion: renders are deleted when the FTP account expires, i.e. 15 days after the render ends.
- VU(x) archives are kept for 30 days from upload, for the purposes of the “reuse already uploaded files” option, and are then automatically deleted.
- Early deletion on request: you can ask at any time for your renders and archives to be deleted manually before they expire, by emailing contact@ranchcomputing.com from the address linked to your account. Our administrators delete them within 2 business days and confirm by email.
Accessing Files Without Email
If you don’t receive our emails (due to spam filters, technical issues, etc.):
- Log in to your account on the RANCH website.
- Go to the “Dashboard”.
- Click on the project ID or name to access:
- Click on the project ID or name to access:
- Download information (FTP/HTTP).
🛡️ Data Protection and Confidentiality
Commitment to Confidentiality
- TPN Goldshield Certified: Ranch Computing has obtained the Trusted Partner Network (TPN) Goldshield certification.
- Strict copyright compliance: Your projects are handled with the utmost confidentiality.
- No render file retention: Once the FTP render account expires, no rendered files are kept on our servers. For “re-use already uploaded files” option, VU(x) archives are kept during 3 months and automatically deleted after that.
- Fully automated system: This means:
- No one views your scenes (except in cases of technical issues requiring manual intervention).
Non-Disclosure Agreements (NDA)
- If your project requires an additional layer of confidentiality, we can sign a Non-Disclosure Agreement (NDA). (Feel free to contact us to discuss this.)
- A ready-to-use NDA template protecting your interests is already available here.
🎯 Our Commitment to You
No Conflict of Interest
- Our specialty: 3D rendering only.
- We do not create scenes, objects, or 3D projects.
- We do not own or operate 3D studios.
- We are never in competition with our own clients.
Full Transparency
- You retain full control over your data.
- Your work remains your exclusive property.
- You can request the deletion of your files before automatic expiration by emailing contact@ranchcomputing.com.
At Ranch Computing, the security of your data and the confidentiality of your projects are our top priorities. Here’s how we protect your information and work:
🔒 FTP Render Account Management
Temporary, Unique Accounts
- Each submitted project has its own FTP account, linked to the project rather than to your user account.
- Unique username and password for each project.
- Limited duration: render FTP accounts expire automatically 15 days after the render ends. (You therefore have 15 days to download your files from the end-of-render email.)
- You can, however (and we recommend it), download your images with RANCHSync instead of an FTP client.
What happens after expiration?
- Your user account remains active: only the temporary FTP account is deleted.
- Automatic deletion: renders are deleted when the FTP account expires, i.e. 15 days after the render ends.
- VU(x) archives are kept for 30 days from upload, for the purposes of the “reuse already uploaded files” option, and are then automatically deleted.
- Early deletion on request: you can ask at any time for your renders and archives to be deleted manually before they expire, by emailing contact@ranchcomputing.com from the address linked to your account. Our administrators delete them within 2 business days and confirm by email.
Accessing Files Without Email
If you don’t receive our emails (due to spam filters, technical issues, etc.):
- Log in to your account on the RANCH website.
- Go to the “Dashboard”.
- Click on the project ID or name to access:
- Click on the project ID or name to access:
- Download information (FTP/HTTP).
🛡️ Data Protection and Confidentiality
Commitment to Confidentiality
- TPN Goldshield Certified: Ranch Computing has obtained the Trusted Partner Network (TPN) Goldshield certification.
- Strict copyright compliance: Your projects are handled with the utmost confidentiality.
- No render file retention: Once the FTP render account expires, no rendered files are kept on our servers. For “re-use already uploaded files” option, VU(x) archives are kept during 3 months and automatically deleted after that.
- Fully automated system: This means:
- No one views your scenes (except in cases of technical issues requiring manual intervention).
Non-Disclosure Agreements (NDA)
- If your project requires an additional layer of confidentiality, we can sign a Non-Disclosure Agreement (NDA). (Feel free to contact us to discuss this.)
- A ready-to-use NDA template protecting your interests is already available here.
🎯 Our Commitment to You
No Conflict of Interest
- Our specialty: 3D rendering only.
- We do not create scenes, objects, or 3D projects.
- We do not own or operate 3D studios.
- We are never in competition with our own clients.
Full Transparency
- You retain full control over your data.
- Your work remains your exclusive property.
- You can request the deletion of your files before automatic expiration by emailing contact@ranchcomputing.com.